Returns & Exchanges
At LemonSalt, we take pride in the quality of our gourmet products, but if you are not entirely satisfied with your purchase, we are here to help. Due to the perishable nature of our food items, we offer a 14-day window for returns on non-perishable goods and immediate resolution for damaged deliveries.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and a brief explanation of why you wish to return the item.
Prepare the Package
Ensure the product is unopened, in its original packaging, and includes all seals to maintain food safety standards for non-perishable returns.
Ship It Back
Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing